Training
Our training programs provide practical support to strengthen both employee relations and leadership skills. Tailored to your organisation’s unique needs, our hands-on courses help teams handle workplace challenges, build teamwork, and achieve lasting performance improvements.
TRAINING
Key Focus Areas
Our foundational employee relations programs include:
Early Intervention Management
Provide leaders with the knowledge, skills and confidence to intervene early when early-stage behaviour and performance concerns are identified.
Formal Management
Learn how to formally manage behaviour and performance concerns consistent with employee relations best practice.
Aged Care Whistleblowing for Workers/Responsible Persons
Provides workers with improved awareness of the new Aged Care Whistleblowing reforms in order to promote confidence in your organisations Aged Care Whistleblowing processes.
Bullying & Harassment Awareness
Provides learners with awareness of psychosocial hazards, and the subsequent psychological and physical impact that unsafe behaviours have on individuals, teams, and organisations.
Contact Officer
Provide your Contact Officers with knowledge, skills and confidence to support the initial handling of complaints and the early resolution of workplace behaviour concerns.
Absenteeism Management
Managing day-to-day absenteeism issues can be tricky. Attendees will be provided with an understanding of the relevant laws and best practice processes for assessing and managing different types of absences in the workplace.
WHS for Officers
This course is designed to equip officers and senior leaders with the knowledge they need to make informed decisions and confidently demonstrate due diligence in their roles.
Dismissal Disputes
Managing unfair dismissals and general protections claims. When a claim is received, what to expect and how to respond, including filing response forms and preparing for and conducting conciliation conferences.
FW Fundamentals
This program provides the flexibility to design your own 2-hour (2 modules) or 3-hour (3 modules) workshop from 17 available topics based. Each topic provides fundamental knowledge of the fair work system for HR practitioners and operational leaders.
HR Skills: Investigations & Disciplinary Processes
Enhance your HR skills. Dynamic workshops tailored for HR professionals in advisory and business partnering roles. Gain practical skills to manage risks in disciplinary actions and investigations through realistic scenarios.
Early Intervention Conversations
This program utilises our Early Intervention Conversations Framework © and provides leaders with improved confidence to proactively engage in conversations involving early-stage red zone behaviours.
Respect At Work
Equip your workforce with the awareness to identify and prevent harmful behaviours—protecting your people, culture, and business
Our leadership programs help you build resilient, inclusive, and effective teams.
Our foundational leadership courses include:
Leading with the Brain
Learn how to leverage neuroscience to improve self-awareness and grow stronger relationships.
Early Intervention Management
Provide leaders with the knowledge, skills and confidence to intervene early when minor behaviour and performance concerns are identified.
Psychosocial Hazards vs Psychological Safety
This course helps leaders and HR professionals understand the difference between psychosocial hazards and psychological safety, using real-world data to build strategies that protect well-being and boost performance.
Operationalise Company Values
This course clarifies the meaning of your organisational values and outlines how each value can be demonstrated by every team member. It’s designed to show you how to embed these values into daily practices, creating a stronger, more cohesive company culture.
Early Intervention Conversations
This program utilises our Early Intervention Conversations Framework © and provides leaders with improved confidence to proactively engage in conversations involving early-stage red zone behaviours.
OUR PHILOSOPHY
Managing vs. Leading
The Red Zone
If leaders are not equipped to manage unsafe behaviours in the red zone, improvements made in the green zone are quickly eroded. With over 25 years’ experience in employee relations training, we inspire your leaders to intervene early – preventing psychosocial hazards from escalating further.
The Green Zone
The science is clear: psychological safety is the key determinant of team performance and engagement. We provide evidence‐based leadership training that equips your leaders to build and sustain inclusive teams where psychological safety thrives.
