Uniting Employee Relations & Leadership
for Lasting Impact

With more than 25 years of industry expertise, we offer a range of expert employee relations services—including independent workplace investigations and enterprise bargaining and negotiations—alongside transformative leadership development and innovative software solutions. Our structured, bespoke training courses further support our delivery in employee relations and leadership.

OUR EXPERTISE

Two Disciplines, One Purpose:
Positively Impact Working Lives & Organisational Performance

At EMA, we combine decades of experience with a proven method to turn workplace challenges into lasting success. Our services blend employee relations and leadership—two key disciplines that work together to build exceptional, high-performing workplaces.

Employee Relations

Employee relations is about managing and nurturing the interactions between an organisation and its people. It involves resolving conflicts, negotiating agreements, developing policies, and maintaining legal compliance—creating a respectful, proactive work environment that reduces risk and boosts productivity.

We bring this philosophy to life. We deliver expert consulting, comprehensive investigations, and bespoke training to help organisations manage every aspect of employee relations. Our approach streamlines processes and builds a fair, positive workplace, backed by innovative software that turns complex case management into clear, actionable insights.

Leadership

Leadership is the art of guiding and inspiring teams. It goes beyond managing day-to-day tasks—it’s about setting a clear vision, building trust, and empowering employees to reach their full potential. Effective leadership transforms challenges into opportunities and creates an environment where innovation and engagement flourish.

We empower managers to lead with confidence through tailored training, coaching, and neuroscience-based leadership programs. Our initiatives help build trust, inspire teams, and promote a culture of psychological safety, turning everyday challenges into opportunities for positive change.

OUR SERVICES

Expert Solutions for
High-Performing Workplaces

Our approach is built on three pillars—Consulting, Training, and Software—that work together to deliver outstanding solutions in employee relations and leadership, helping organisations build high-performing, resilient workplaces.

Consulting

Our expert consulting team delivers tailored, practical solutions and specialised advice and representation for even the most complex workplace challenges. Below is an outline of our key service areas:

Training

Our customised training programmes empower teams to excel in both employee relations and leadership. We provide:

Software

Our flagship product, MyEMS, transforms complex, manual case management into clear, streamlined workflows by centralising all cases in a secure, intuitive platform. MyEMS delivers essential human metrics and real-time insights that empower you to manage your most critical asset—your people. Its capabilities are further supported by a suite of add-on tools designed to extend its functionality. These include:

  • MyConversations
  • MyConcern
  • My ERLibrary
  • MySafetyEvents
  • MyTeamOffers
  • MyTeamStarts

Trusted by Leading Organisations

OUR PHILOSOPHY

Managing vs. Leading

We believe every workplace exists along a cultural continuum.
On one end lies the red zone – where unchecked issues such as bullying, harassment and unresolved conflict erode trust, productivity and well-being. On the other end is the green zone – a thriving environment characterised by collaboration, psychological safety, and respect.

Our mission is to help you manage the red zone while actively building and protecting your green zone. We address issues before they escalate and complement proactive problem-solving with applied leadership programmes that help create a thriving, positive workplace. By applying our proven principles across consulting, investigations, training and technology, we not only resolve challenges but also create resilient, high-performing environments.

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