SOFTWARE
ER software built by practitioners, for practitioners
Developed by EMA’s team of employee relations specialists, MyEms simplifies employee relations case management by transforming complex, manual processes into clear, streamlined workflows — centralising every case in a secure, intuitive platform designed to replace scattered documents, emails, and paper trails.
The Daily RealitY
Most of your time is spent managing investigations — not building culture.
A typical Monday morning
- Incident report needs documenting for audit
- Staff complaint escalated from weekend shift
- Deadline looming with incomplete case files
- Evidence scattered across emails and drives
- Different managers handling similar issues differently
Guided Workflows for Fair Outcomes
Follow structured workflows for every ER event — from first report to final resolution. Step-by-step processes ensure consistent, best-practice handling of bullying, discrimination, misconduct and policy breaches.
Centralised Case Management
Securely store all case notes, evidence, decisions and communications in a single platform — from file note management to serious misconduct. No more juggling spreadsheets or scattered files.
Compliance & Reporting
Capture every action, decision and document with real-time time and date stamps. Build audit-ready records that demonstrate best-practice handling and support compliance with workplace standards.
Data & Insights
Dashboards and reports that identify recurring risks like absenteeism, psychosocial hazards and code of conduct issues — enabling early intervention before concerns escalate.
Secure Permissions
Role-based permissions protect sensitive information and ensure the right people can view or manage specific cases — keeping your data safe and workflows secure.
Automation & Documents
Quickly generate letters, reports and improvement plans using dynamic workflows. Focus on high-priority tasks while MyEms handles the repetitive work — built on expert ER guidance.
Proven Results
Built by EMA Consulting with 28+ years of Australian workplace expertise.
40%+
Avg efficiency improvement
8,000+
Managers served daily
35%
Higher engagement
80%
Cases prevented
SERVICENOW
Built for global enterprise, not Australian ER
- 3-6 month implementation while your team handles crises without support
- Global design requiring adaptation for Fair Work Act compliance
- Complex specialist deployment needing dedicated ServiceNow experts
- International support operating outside Australian workplace context
MYEMS DELIVERS
Australian-built, practitioner-designed, immediate
- 4-6 week implementation with immediate Australian expertise access
- Built-in Fair Work compliance with psychosocial hazard management
- HR-practitioner design intuitive for your team from day one
- Australian-based experts understanding your regulatory environment
HR ACUITY
US workflow design, American workplace law
- US workflow design built for American workplace law — not Fair Work Act
- International support hours outside Australian business context
- Premium US enterprise pricing for large American budgets
- Adaptation timeline delays while compliance challenges mount
MYEMS DELIVERS
Australian workplace law, embedded
- Australian workplace law expertise built by licensed investigators
- Local business hours support with regulatory knowledge
- Australian market pricing designed for local organisations
- Immediate implementation solving compliance challenges now
Legal Practice Software
Legal complexity, not HR usability
- Legal practice complexity requiring specialist training your HR team lacks
- Lawyer-focused workflows built for billable hours, not case management
- Feature overhead with legal billing and practice management
- No embedded HR expertise — built for legal practice, not investigations
MYEMS DELIVERS
Australian-built, practitioner-designed, immediate
- HR-practitioner design intuitive for HR professionals
- Case management focus for workplace investigation best practice
- Targeted HR functionality without unnecessary legal practice features
- 28+ years of ER knowledge embedded in every workflow
$13,500
Unfair dismissal claim — average cost including legal fees
$20,000
Workplace bullying claim — average total cost of investigation and resolution
$46,000
Mental health condition claim — direct cost per workplace claim
$18M
Max corporate penalty under new psychosocial hazard regulations
Client Stories
What HR leaders are saying.
Follow structured workflows for every ER event — from first report to final resolution. Step-by-step processes ensure consistent, best-practice handling of bullying, discrimination, misconduct and policy breaches.
Paula Duldig
Senior HR Manager, Local Government
MyEms is the only genuine IR case support system that supports managers — not just HR — to appropriately manage behaviours and performance. Many systems claim to do that, but most fall short. I highly recommend this product.
Lyn Jacobs
Head of People & Culture, Employer Associations
MyEms is revolutionising how HR professionals manage performance letters, investigations, evidence, and everything that comes with it. It’s a toolset that truly empowers your team to stay compliant and focus on what matters most: your people.
Troy Singleton
Senior HR Manager, Aged Care
The Wider Software SuitE
Specialised tools that extend MyEms.
Purpose-built add-on tools that work seamlessly with MyEms — or stand alone — to support the full employee lifecycle.
MyConcern
A secure, confidential reporting platform for complaints, grievances, whistleblowing and SIRS reporting. Gives employees an anonymous way to raise sensitive issues through a closed, locked reporting line — with seamless handoff to MyEms or your investigation team.
MyConversations
Helps leaders build trust and drive performance through regular one-on-one check-ins tied to your organisation’s values and purpose. Captures goals, feedback and development needs — embedding authentic dialogue into day-to-day leadership.
My ERLibrary
A secure, cloud-based portal housing a comprehensive library of HR policies, procedures and contracts — all drafted and maintained by IR specialists. Real-time alerts when legislation changes, with direct integration into SharePoint, NetDocs or Google Drive.
MySafetyEvents
Streamlines hazard and incident reporting across your organisation. Staff log safety events, maintenance requests and injury records via a simple cloud-based interface — with real-time tracking and automated reminders for every follow-up task.
MyTeamStarts
Guides managers through consistent probationary assessments incorporating skill, ability and organisational values. Provides review schedules and early insights on fit and development needs — embedding your culture from day one.
MyTeamOffers
Lets HR and managers create compliant, best-practice employment offer documents with full version history and access controls. Multi-stage authorisation workflows, all maintained by IR experts to reflect current laws and case-law developments.
MyEms for Aged Care
Quality Standards documentation, SIRS reporting, psychological risk management – all configured for multi-site aged aged care operations.
MyConversations
Complete case management for the unique complexities of council operations – public scrutiny, union representation, multi-site consistency.
Ready to transform
your ER operations?
See MyEms walked through a real case end-to-end — from first report to final resolution. Fill out the form to schedule a personalised demo.