About Us
At EMA, we transform workplace challenges into high-performance opportunities through our unique “manage and lead to perform” approach. Drawing on decades of expertise, we blend consulting, impartial investigations, transformative leadership development, and innovative case management technology to build cultures of respect, accountability, and continuous improvement.
OUR STORY
Trusted Employee Relations
Experts for Over 25 Years
Founded in the late 1990s by a small team of industrial relations specialists passionate about practical, people-focused solutions, EMA has evolved into a trusted adviser nationwide. We discovered early on that effective leadership is as crucial as solid employee relations for building healthy workplaces. Over the years, through countless disputes, negotiations, and investigations, we refined our approach—merging strong management with transformational leadership to drive real behavioural change. Today, our integrated services continue to set the standard for lasting success, proving that blending effective employee relations with inspiring leadership is the key to building exceptional workplaces.
OUR PHILOSOPHY
Managing vs. Leading
We believe that every workplace exists along a cultural continuum. On one end lies the red zone—where unresolved conflicts, bullying, and harassment erode trust and productivity. On the other end is the green zone—a psychologically safe environment built on respect, transparency, and collaboration. We recognise that a high-performance culture requires not only effective management of workplace issues but also visionary leadership of its people.
Many organisations concentrate on building a thriving green zone – investing in psychological safety, inclusion and collaboration – but inadvertently allow issues in the red zone to creep in because uncomfortable challenges, like conflict and incivility, are often left unaddressed. We believe that a balanced approach—where leaders actively confront these issues—is key to sustaining a truly high-performing workplace.
Our mission is to help you protect and build the green zone
and address issues in the red before they escalate.
We achieve this by:
Employee Relations
With best-practice processes and over 25 years of expertise, our employee relations services help you manage issues in the red zone—addressing conflict, incivility, and disputes directly to prevent them from undermining productivity.
Leadership Interventions
Through our consulting, investigations, and early intervention training, we educate and mentor managers to act swiftly and effectively. This approach prevents seemingly minor issues from creeping into the red zone, while actively building a thriving green zone of psychological safety and inclusion.
Software Solutions
Our flagship product, MyEMS, simplifies employee relations case management by turning complex, manual processes into clear, streamlined workflows. It brings consistency and efficiency to every step, centralising all cases in a secure, intuitive platform that replaces scattered documents, emails, and paper trails.
Our Impact
Our proven track record speaks for itself. We have helped diverse organisations improve workplace coherence, reduce disputes, and boost productivity. Clients consistently commend our impartial approach and our ability to deliver measurable, positive outcomes. We firmly believe that effective leadership, combined with practical employee relations strategies, results in fewer workplace problems and a more resilient organisation.
Our People
At the heart of EMA is a team of seasoned professionals with diverse expertise in employee relations, workplace investigations, training, software and leadership development. Our people are dedicated to turning challenges into opportunities, we invite you to meet our team to see how our experience and commitment can support your organisation’s success.