Melissa Trowbridge

About Mel

Mel leads product development and platform innovation at EMA Consulting, bringing together operational HR expertise and technical capability. With a background in HR operations, she understands the real-world challenges our clients face and translates that insight into practical product solutions.

Mel oversees the complete product lifecycle, from strategic planning and feature development through to client implementation and ongoing support. She manages platform configurations, guides clients through system setup, and ensures our technology evolves alongside changing workplace legislation and client needs. Her work bridges the gap between what HR professionals need and what our platforms deliver.

What distinguishes Mel is her ability to connect technical solutions with workplace realities. She listens to client challenges, transforms feedback into product improvements, and ensures every implementation creates genuine value. Her hands-on approach to client success means she’s as comfortable configuring complex systems as she is training teams to use them effectively.