Formal Management

Learn how to formally manage behaviour and performance concerns consistent with employee relations best practice.

IMPACT

Master formal management techniques with guidance from employee relations experts. This course equips you to handle investigations, understand unfair dismissal law, mitigate risks related to adverse actions, and manage disciplinary matters effectively—building a fair, compliant workplace.

CONTENT

This course, designed and delivered by employee relations experts, covers:

  • Unfair Dismissal Law:
    • What it is, key tests to determine unfair dismissal, and practical risk mitigation strategies
  • Adverse Action:
    • Defining adverse action, risk mitigation strategies, and understanding associated penalties
  • Distinguishing Workplace Bullying:
    • Clarifying what does not constitute bullying, with strategies to manage behaviour and performance concerns
  • Defence Against Psychological Injury Claims:
    • Practical strategies to reduce risk arising from management processes
  • Preliminary Investigations:
    • Recording initial events, assessing issues (behaviour vs. performance), drafting complainant and accused letters, risk assessment, witness interviews, and evaluating evidence to decide on the appropriate course of action
  • Handling Disciplinary Matters:
DETAILS
  • Duration: 6-hour full-day workshop or two 3-hour sessions (with at least one week between sessions)
  • Delivery: Face-to-face, online via Teams, or a blend of both
  • Engagement: Maximum 24 attendees per session for high interaction
  • Pricing: $4,900 per workshop or $4,500 for clients with a current MyEMS subscription
  •  (Excludes GST, room hire, catering, and reasonable travel/accommodation expenses outside the Adelaide metropolitan area.)
  • Customisation: Bespoke training options available; a customised quote will be provided prior to delivery.
WHO SHOULD ATTEND?

This course is ideal for anyone looking to deepen their understanding of formal management processes. It benefits leaders at all levels—from HR professionals to team leaders—by providing the skills needed to conduct effective investigations and manage disciplinary matters confidently.