Early Intervention Management

Provide leaders with the knowledge, skills and confidence to intervene early to minimise psycho-social risk and improve engagement.

IMPACT

Developing early intervention leadership capability is key to reducing behavioural-based psychological risk. When leaders can identify and address unsafe behaviours before they escalate, they create an environment where proactive actions protect and strengthen workplace culture.

CONTENT

This course, designed and delivered by employee relations and leadership experts, covers:

  • The way our brains influence the outcomes of early intervention conversations and strategies to mitigate these effects. 
  • The critical importance of managing the red zone to ensure that the green zone is protected (e.g., psychological safety and employee engagement). 
  • The key principles that shape a valid reason to manage below-the-line behaviour and/or poor performance. 
  • Two simple principles to mitigate the risk of workplace bullying and stress claims being successful. 
  • The benefits of positive feedback and how these can be amplified by going beyond basic courtesies. 
  • Best practices for maintaining accurate records, including file notes and how to plan, conduct, and record preliminary investigations. 
  • How to plan and deliver effective early intervention conversations using EMA’s Early Intervention Conversation Framework. 
DETAILS
  • Duration: Full-day (6 hours) or two 3-hour sessions (with at least one week between sessions)
  • Delivery: Face-to-face or online via Teams (or a blend of both)
  • Interaction: Capped at 24 attendees per session to maximise engagement
  • Pricing: $4,900 per workshop or $4,500 for clients with a current MyEMS subscription (Excludes GST, room hire, catering, and reasonable travel/accommodation expenses for face-to-face sessions outside the Adelaide metropolitan area.)
  • Customisation: We can tailor this training to meet your specific learning needs. A bespoke quote will be provided prior to project delivery.
WHO SHOULD ATTEND?

This course is designed for leaders at all levels—senior executives, HR professionals, mid-level managers, and front-line leaders—who want to enhance their skills in making timely and effective interventions.