OUR STORY
Trusted Employee Relations Experts for Over 28 Years
Founded in the late 1990’s by a small team of industrial relations specialists passionate about practical, people-focused solutions, EMA has evolved into a trusted adviser nationwide. We discovered early on that effective leadership is as crucial as solid employee relations for building healthy workplaces. Over the years, through countless disputes, negotiations, and investigations, we refined our approach—merging strong management with transformational leadership to drive real behavioural change. Today, our integrated services continue to set the standard for lasting success, proving that blending effective employee relations with inspiring leadership is the key to building exceptional workplaces.
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Late 1990’sFounded by a small team of industrial relations specialists committed to practical, people-first solutions.
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Early 2000’sExpanded nationwide, building a reputation for impartial workplace investigations and enterprise bargaining expertise.
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2010’sLaunched leadership development programmes, recognising that great management alone isn’t enough — organisations need visionary leaders too.
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2020’sDeveloped MyEms — our flagship software platform — transforming complex case management into clear, streamlined digital workflows.
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TodayDelivering integrated consulting, training and technology solutions to organisations across Australia.
OUR PHILOSOPHY
Managing vs Leading
We believe that every workplace exists along a cultural continuum. On one end lies the red zone—where unresolved conflicts, bullying, and harassment erode trust and productivity. On the other end is the green zone—a psychologically safe environment built on respect, transparency, and collaboration. We recognise that a high-performance culture requires not only effective management of workplace issues but also visionary leadership of its people.
Many organisations concentrate on building a thriving green zone—investing in psychological safety, inclusion and collaboration—but inadvertently allow issues in the red zone to creep in. Uncomfortable challenges like conflict and incivility are often left unaddressed. We believe a balanced approach, where leaders actively confront these issues, is key to sustaining a truly high-performing workplace.
How We Achieve It
Three Integrated
Service Pillars
We address issues before they escalate and complement proactive problem-solving with applied leadership programs — delivered through consulting, training and technology.
Employee Relations
With best-practice processes and over 25 years of expertise, our employee relations services help you manage issues in the red zone—addressing conflict, incivility, and disputes directly to prevent them from undermining productivity.
Leadership Interventions
Through our consulting, investigations, and early intervention training, we educate and mentor managers to act swiftly and effectively. This approach prevents seemingly minor issues from creeping into the red zone, while actively building a thriving green zone of psychological safety and inclusion.
Software Solutions
Our flagship product, MyEms, simplifies employee relations case management by turning complex, manual processes into clear, streamlined workflows. It brings consistency and efficiency to every step, centralising all cases in a secure, intuitive platform that replaces scattered documents, emails, and paper trails.
