Behavioural psychosocial hazard risk assessment
Australian employers must eliminate or minimise psychosocial risks, so far as is reasonably practicable. Meeting that duty takes a structured, documented assessment — not a survey alone.
Grounded in the Model Code of Practice and the approved Code in your jurisdiction.
WHAT WE ASSESS
The four behavioural hazards the Model Code of Practice names for every workplace
to address.
The Code identifies four behavioural hazards every workplace must address: conflict or poor workplace relationships, bullying, harassment including sexual harassment, and violence and aggression.
EMA Consulting facilitates the assessment. We work alongside your people to identify hazards, assess risk, and develop controls — grounded in the Code and defensible under regulatory scrutiny.
01
Violence and aggression
Physical violence, threats, verbal abuse and intimidation — whether from clients, customers or colleagues.
02
Harassment, including sexual harassment
Unwanted conduct based on protected attributes. Women, young workers and other groups face elevated risk.
03
Bullying
Repeated, unreasonable behaviour that creates a risk to health and safety.
04
Conflict and poor workplace relationships
Interpersonal conflict and dysfunctional team dynamics. These create psychosocial risk even where the bullying threshold is not met.
We can also assess the full range of Appendix A psychosocial hazards — job demands, low control, poor support, role clarity and more. Contact us to discuss.
How we work
A structured seven-stage process
The process moves from scoping and evidence gathering through to reporting. We tailor the depth of each stage to your organisation’s size, risk profile and resources.
Three engagement tiers
Core
Meets minimum Code obligations. Suited to lower-risk environments or where a rapid turnaround is required. Includes scoping, a worker survey, facilitated evidence-gathering workshop, risk rating, and a final report.
Enhanced
Strengthens the evidence base and defensibility. Adds individual or small-group interviews to the Core scope, increasing the depth of evidence before risk rating. Recommended for most workplace contexts.
Comprehensive
The highest standard of rigour. Adds stakeholder briefings and extended facilitation across multiple workgroups. Recommended for complex, high-risk or multi-site environments.
HSR involvement is incorporated across all tiers where HSRs are elected, consistent with consultation obligations under the WHS Act.
Tiers are a starting point, not a fixed package. Add or remove any element to match your needs. We confirm a cost estimate once scope is agreed.
WHY EMA CONSULTING
An assessment built to hold up
Regulatory alignment
Cross-referenced to the Code
We ground our methodology in the Model Code of Practice and the approved Code in your jurisdiction — not generic guidance. We cross-reference every finding, risk rating and control to specific Code provisions.
Facilitated, not imposed
Your people do the identifying
We structure and guide the process. Your people — workers, managers and HSRs — identify the hazards and assess the risk. That produces more accurate findings and stronger ownership.
Defensible outputs
An auditable record
You receive a completed assessment workbook, risk register and final report. Together they form a record that withstands regulatory scrutiny and supports officer due diligence obligations.
Capability building
Your team leaves better equipped
We design engagements to strengthen your internal WHS capability, not create dependency. Shared delivery stages and optional capability programs build lasting skill.