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Supervision Essentials

This Supervision Essentials course is ideally suited to the new team leader, supervisor or manager - who is managing a team of employees for the first time. The course covers the essential requirements when making the transition to a leadership position.

Course content:

• Role and responsibilities of a supervisor
• Qualities and skills of a supervisor
• Common pitfalls and strategies
• The key to effective interactions
• Giving effective feedback
• Managing poor performance
• Enforcing workplace policies
• Reasonable management action
• Dealing with difficult workers
• Coaching and mentoring
• Setting SMART performance goals
• Delegating and tasking effectively
• Conducting meetings

Who should participate

This course caters for Managers and Supervisors who are required within their day-to-day duties to manage employees. No prior experience or knowledge of employee management is required.

TO BOOK ONE OF OUR TRAINING COURSES, 
PLEASE EMAIL: training@emaconsulting.com.au

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