About this Course
This Supervision Essentials course is ideally suited to the new team leader, supervisor or manager – who is managing a team of employees for the first time. The course covers the essential requirements when making the transition to a leadership position.
Course Content
Provides knowledge and practical skills in:
- Roles and responsibilities of a supervisor
- Qualities and skills of a supervisor
- Common pitfalls and strategies
- The key to effective interactions
- Giving effective feedback
- Managing poor performance
- Enforcing workplace policies
- Reasonable management action
- Dealing with difficult workers
- Coaching and mentoring
- Setting smart performing goals
- Delegating and tasking effectively
- Conducting meetings
Course Details
Group Training
Full Day
Available Face-to-face or Online
$4,900
($4,500 for MyEms subscribers)
NB: Excludes GST, room hire, catering and reasonable travel and accommodation expenses when face-to-face training is delivered outside of the Adelaide metropolitan area.
Who should attend?
This course caters for Managers and Supervisors who are required within their day-to-day duties to manage employees. No Prior experience or knowledge of employee management is required.
Early Intervention Management
Provide leaders with the knowledge, skills and confidence to intervene early when minor behaviour and performance concerns are identified.
Understanding the
Fair Work Act
Understanding the Fair Work Act and Industrial relations is a critical business issue, with potential significant impact. Don’t let unions and employees explain their version of the rules – build your understanding first.
Bullying & Harassment Awareness
Unsafe behaviours underpin the evolution of a destructive workplace culture. This course provides learners with awareness of psychosocial hazards, and the subsequent psychological and physical impact that unsafe behaviours have on individuals, teams, and organisations.