About Mel

Mel, our Client Success Manager at EMA Consulting, is dedicated to ensuring that our clients achieve success through our consulting, training and software solutions. With a strong background in operational HR roles, Mel brings a wealth of experience and expertise to her position. She is responsible for developing and implementing strategies that enhance our products and services, improve user experience, and drive business growth.

In her role, Mel oversees the entire client journey, ensuring that every interaction and touchpoint with EMA’s offerings leads to measurable success. Client success at EMA Consulting is a collective effort, and Mel is at the forefront, developing processes and metrics to capture key information and drive continuous improvement. Her deep understanding of technology, marketing, and business strategy, combined with her exceptional communication skills, enables her to deliver innovative solutions that truly resonate with our clients. Mel is passionate about helping clients succeed, making her an invaluable asset to our team.